2. Collection of Personal Information
ACIT collects Personal Information about Customers and potential Customers in order to provide the Customers with the goods and/or services they have requested. If this information is not provided, ACIT may not be able to provide Customers with the requested goods and/or services. ACIT endeavours to collect Personal Information from Customers directly. Personal Information ACIT obtains from third parties or publicly available information is limited to circumstances where the Customer has consented whether that be expressly or impliedly.
2.1. Types of Personal Information Collected
Personal Information ACIT collects includes a person’s first and last names, email address, business name and any other Personal Information supplied to them.
3. Access, correction, & complaints procedure
3.1. Accessing Personal Information about you
If a Customer would like to access or correct any Personal Information that ACIT holds about them, please contact: ACIT Group Pty Ltd ABN 75 137 257 464 ACIT Imports Exports Pty Ltd ABN 13 14 852 577
45 Northlink Place VIRGINIA QLD 4014 Email: firstname.lastname@example.org
The Customer will need to identify themselves to the reasonable satisfaction of ACIT before it will provide the Customer with Personal Information about an individual which ACIT may or may not have in its possession.
3.2. Complaints procedure
If a Customer has a complaint about ACIT’s collection or use of Personal Information pertaining to that Customer, then the Customer is requested to contact ACIT at first instance. After investigating the Customer’s complaint and reporting to the Customer about an alleged breach of the Australian Privacy Principles and reporting the results of ACIT’s investigations to the Customer, the Customer is not satisfied, then ACIT requests that the Customer consult: The Australian Information Privacy Commissioner GPO Box 5218 SYDNEY NSW 2001 Telephone: 1300 363 992 Email: email@example.com A complaint form can be found at: https://business.gov.au
3.3. Anonymity and use of pseudonyms
Where practical and reasonable to do so, ACIT provides Customers with the opportunity to use pseudonyms in relation to information Customers provide to it. Where appropriate ACIT will provide Customers with the option to interact anonymously.
3.4. How ACIT deals with unsolicited Personal Information
ACIT only collects Personal Information about individuals by lawful and fair means.
3.5. Notice of Collection of Personal Information
4. Use of Personal Information in Direct Marketing
4.1. Direct Marketing
ACIT may use Personal Information for the purposes of promoting services to Customers where they would reasonably expect it to be used for this purpose. If ACIT uses a Customer’s Personal Information to provide them with promotional and marketing information, ACIT will provide the Customer with an option to opt out of this service.
4.2. Opting Out
Customers can unsubscribe to ACIT’s marketing material by clicking on the functional unsubscribe facility contained in an email or can contact The Privacy Officer on the details set out above.
5. Integrity of Personal Information
5.1. Security measures taken for Personal Information
ACIT takes reasonable steps to protect the Personal Information it holds from misuse and loss and from unauthorised access. Further, ACIT takes reasonable steps to destroy or permanently de-identify Personal Information if it is no longer needed for the purpose it was collected.
ACIT takes reasonable steps to ensure that the Personal Information it collects, uses or discloses is accurate, complete and up to date.
ACIT takes reasonable steps to safeguard the disclosure of Personal Information from third parties, contractors and staff. ACIT has up to date procedures and policies relating to information technology as it relates to staff and strives for best practice in this area. This may include training for staff in relation to privacy, access control of sensitive data, clear communication of policies, procedures and the importance of respecting privacy guidelines.