Last-mile delivery — the final step in the logistics chain — can be the most challenging, especially in the food industry where freshness and timing are everything. A smooth last-mile process is key to ensuring that perishable goods arrive on time, in perfect condition, and with minimal waste.
ACIT recognises that customer expectations around food delivery are higher than ever. Speed, reliability, and clear communication are no longer optional — they’re essential. That’s why we’re continually reviewing ways to support more efficient delivery, whether through better planning, smarter routing, or the adoption of new tools and technology.
We also know that transparency builds trust. Giving end customers visibility over where their food is and when it will arrive plays a vital role in customer satisfaction.
While last-mile delivery will always come with challenges — from traffic delays to fluctuating order volumes — we’re committed to working with our logistics partners and clients to improve outcomes wherever we can. Because when the last mile works well, everyone benefits.
